1. Eligibility for Refunds
- Defective Products/Services: If you receive a defective product or service that does not meet the specifications or not as described or not functioning as intended, you are eligible for a refund.
- Cancellation of Services: For subscription-based services, customers may request a refund if they cancel their subscription within a specified period from the initial purchase date.
- Unsatisfactory Services: If you are not satisfied with the quality of a product or service, you are eligible for a refund within a certain period from the purchase date.
2. Refund Process
To request a refund, please follow these steps:
- Contact Customer Support: Reach out to our customer support team within the specified refund eligibility period.
- Provide Proof of Purchase: Provide a proof of purchase, such as an order number.
- Refund Process: We will initiate the refund process to your original payment method.
3. Refund Timeframe
Refunds will be processed within 2 business day. Please note that the actual time taken for the refunded amount to reflect in your account may vary depending on your payment provider.
4. Contact Information
If you have any questions or concerns about our refund policy, please contact our customer support team:
Email: info@T99clipper.com
Tel: +43 676 722 6949
5. Amendment of Policy
We reserve the right to modify this refund policy at any time. Any changes to the policy will be updated on this page, and the date of the latest revision will be indicated at the top of the page.
Last updated on 12.02.2022